At LAMIRA, every order is made to order and fulfilled through our print-on-demand partner, Printful. This allows us to offer a wide range of designs without overproduction or waste — but it also means delivery works a little differently than with pre-stocked inventory. Please read below for full details.
Order Processing Time
Once you place an order, it goes straight to our fulfillment partner for production. Please allow 2–7 business days for your order to be printed, packed, and shipped. During busy periods (holidays, sales, new collection launches), processing may take slightly longer — we'll always let you know if there's a significant delay.
You'll receive a shipping confirmation email with tracking information as soon as your order leaves the fulfillment centre.
Shipping Times
Once your order has shipped, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United Kingdom | 3–7 business days |
| Europe | 5–10 business days |
| United States & Canada | 5–10 business days |
| Australia & New Zealand | 7–14 business days |
| Rest of World | 10–20 business days |
These are estimates, not guarantees. Delivery times can vary depending on your location, local customs processing, and courier delays outside of our control.
Total estimated time (production + shipping): typically 5–20 business days from order date, depending on destination.
Shipping From Multiple Locations
Because our products are printed on demand, orders may be fulfilled from different production facilities depending on the items ordered and your delivery address. If your order contains multiple items, it may arrive in separate packages at slightly different times. You'll receive tracking information for each shipment.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number and link. Please allow 24–48 hours after dispatch for tracking information to update.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the items in your cart. Any applicable free shipping thresholds will be clearly displayed at checkout or on our website.
Customs, Duties & Taxes
For international orders, your parcel may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. Customs policies vary widely, so we recommend checking with your local customs office if you're unsure.
Delayed, Lost, or Missing Orders
While the vast majority of orders arrive within the estimated timeframe, occasional delays can happen once a parcel is in the hands of a courier. If your order hasn't arrived within the estimated delivery window:
- Check your tracking link for the latest status.
- Allow a few extra business days, as couriers can experience delays beyond our control.
- If it's still missing after that, contact us at Support@LarmiraStudio.co with your order number and we'll investigate with our fulfillment partner on your behalf.
Incorrect Address
Please double-check your shipping address at checkout. Once an order has entered production, we may not be able to change the delivery address. LAMIRA is not responsible for orders delayed or lost due to an incorrect or incomplete address provided at checkout.
Damaged or Faulty Items
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and a photo of the issue, and we'll arrange a replacement or refund as quickly as possible.
Questions?
If you have any questions about your delivery, reach out to us at Support@LarmiraStudio.co and we'll be happy to help.