Need help finding an answer to your question? Ask our customer
support at Support@lamirastudio.co
How do i track my order?
Once your order has shipped you'll receive an email with your tracking number and a link to track your parcel. Please allow 24-48 hours for tracking information to update after you receive the shipping confirmation.
Can i change or cancel my order after placing it?
We process orders quickly so changes and cancellations must be requested within 12 hours of placing your order. Contact us at support@lamirastudio.co as soon as possible and we'll do our best to help. Once an order has been dispatched we are unable to make changes.
My order arrived damaged or incorrect - What do I do?
We sincerely apologise for this. Please contact us within 48 hours of receiving your order at support@lamirastudio.co with your order number and a photo of the issue. We will arrange a replacement or full refund immediately.
How long does delivery take?
UK: 3–5 business days
Europe: 5–10 business days
USA & Canada: 7–14 business days
Rest of World: 10–20 business days
Please note these are estimated times and may vary during busy periods or due to customs delays.
How do i return an item?
Email us at support@lamirastudio.co with your order number and reason for return within 14 days of receiving your order. We'll send you return instructions. Please do not send items back without contacting us first.
Couldn’t Find Your Answer? Ask Us Questions!
We will answer any questions you have, don’t hesitate to contact us immediately. We will reply you within 24 hours.
